Your complete shopping satisfaction is our top priority. If an item you order from Payless Daily Photo does not meet your expectations, simply return it to us within 90 days of purchase.
How to Return Photo Prints
Photo prints, whether purchased online or at a store, cannot be returned by mail. For all photo print returns, please e-mail Customer Service at photo@paylessdailyonline.com.
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How to Return Photo Products (excluding Photo Prints)
At a Payless Daily Store
Take the item with all original packaging and accessories--plus the packing slip--to the Customer Service area at your local Payless Daily store. You will receive immediate credit for your return, either in the form of a refund (in the original method of payment) or as store credit.
By Mail
For Photo Products purchased online, you have the option of returning them by mail for a refund. If you would like to replace an item that was damaged or defective, please return the original item for a refund, and then place a new order for the replacement.
- Go to paylessdailyonline.com and click "Return an Item" at the bottom of the page.
- For items you purchased: Sign in and select the item from your list of items eligible for return. Please note: Orders for photo prints are not eligible and won't be displayed. For items received as gifts: Enter the order number and the "Received By" name from the packing slip.
- When the website shows you a return label, print it out. You must use this return label to ensure proper crediting of your refund.
- Pack the item securely. Make sure to enclose the packing slip and all original packaging and accessories.
- Attach the return label to the box and mail us the package.
After we receive your item, our Returns Department will issue the refund to your original method of payment.
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